Known for its mystery shopping and as a leading provider of best practice measurement, Pied Piper Management Company LLC, is ramping up. Effective January 2, 2025, Eric O’Hagan joins the team as Director, AI/ML Innovation & Integration as Pied Piper expands its artificial intelligence (AI) and machine learning (ML) capabilities. O’Hagan will leverage these technologies, enhancing both new and existing products while improving client experiences and streamlining production processes.
“We’re excited to welcome Eric to the team during this era of AI-driven innovation,” says Fran O’Hagan, CEO of Pied Piper. “Our clients will quickly benefit from his deep understanding of both digital retail and AI/ML technology, and we look forward to seeing the impact of his leadership as we continue advancing our services.”
Prior to joining Pied Piper, Eric O’Hagan has been a motorcyclist for 20+ years as well as holding key roles in AI, ML, and digital retailing with Porsche Cars North America, Tesla Inc. and Lucid Motors. “My work will continue and accelerate Pied Piper’s integration of cutting-edge technology—not just as a user, but as an innovator in employing AI-powered solutions,” he notes.
O’Hagan attended Santa Clara University’s Leavey School of Business and pursued studies in AI and ML at MIT’s Schwarzman College of Computing. “I’m thrilled by the opportunities we have ahead and cannot wait to contribute to this groundbreaking vision in collaboration with the Pied Piper team,” concludes O’Hagan.
P.S., For extra credit, what’s the bike he’s riding? Hint, it’s a little bit of a trick question…
It’s a U.S. Yamaha WR450, but equipped with Yamaha Europe dual purpose bits to it to turn it into an “OE” dual sport.
